• Service Description: Defines what the server provider offers, such as web hosting, dedicated servers, or cloud services, including specific features and limitations.

  • Acceptable Use Policy (AUP): Specifies what the server can and cannot be used for, such as restrictions on illegal activities, abusive behavior, or prohibited content.

  • Service Availability: Outlines uptime guarantees, usually in percentages (e.g., 99.9% uptime), and often details compensation policies in case of downtime (like Service Level Agreements or SLAs).

  • Payment and Billing: Describes pricing, payment terms, and consequences of late or missed payments. This section often includes information about refunds or cancellations.

  • Data Security and Privacy: Explains how the company handles and protects customer data, including compliance with data protection laws and guidelines on data access and use.

  • Liability and Indemnification: Limits the company’s liability in cases of data loss, downtime, or other issues and may require users to indemnify the provider from claims arising from misuse.

  • Account Termination: Provides conditions under which accounts may be suspended or terminated, such as violation of ToS, non-payment, or security breaches.

  • Intellectual Property: Covers ownership rights regarding content, software, and any other intellectual property involved in the service.

  • Modification of Terms: Allows the provider to update the ToS, with notice periods or options for users to accept or decline new terms.

  • Dispute Resolution: Includes details about how disputes will be handled, such as through arbitration, jurisdiction clauses, or governing law statements.